Frequestly Asked Questions

  • What types of garments and items do you dry clean / launder?

    We inspect each garment that comes through and clean it according to the care label provided by the manufacturer. We utilize a variety of equipment, suitable for dry cleaning delicate garments, and also offer wet cleaning – a water-based method for a deeper clean. If you're unsure, come to our store for an inspection and quick evaluation of any garment you are hesitant about.

  • What are your operating hours and where are your locations?

    Wolli Creek - We are OPEN 7 days 8am - 5PM

    Strathfield South - OPEN

    Monday, Wednesday, and Friday 9am - 3pm

  • How does your 24hr Kiosk work for drop-off and collection?

    Sunwest Dry Cleaning Wolli Creek's 24/7 kiosk provides secure after-hours access for customers. Our front door remains open for easy access. Drop off and collect your dry cleaning using just your phone number and 4-digit PIN (last 4 digits of your number). Enjoy convenient, round-the-clock garment care in Wolli Creek!

  • How long does dry cleaning / laundry usually take?

    Dry Cleaning and Wash & Iron take 2 business days to complete.

    Laundry is Same day or next day

  • How do you handle delicate items or stubborn stains?

    At Sunwest Dry Cleaning, delicate items receive meticulous care. Each garment is cleaned inside out within two protective mesh bags, utilizing special low-spin programs that gently 'cradle' the fabric. This ensures maximum safety while achieving a thorough clean.

    For stubborn stains, our expert team identifies them during the initial inspection. We pre-treat and, if necessary, post-treat each mark using a wide variety of specialized stain removers. While we are committed to achieving the best possible results, garment safety remains our top priority. As professional cleaners in Wolli Creek, we know when to stop to prevent any damage, ensuring your clothing is returned in its best possible condition.

  • What is your pricing structure for dry cleaning, laundry, and wash & iron services?

    Our pricing for both Dry Cleaning and Wash & Iron services at Sunwest in Wolli Creek is structured per garment, reflecting the meticulous care each item receives.

    Dry Cleaning: This premium service involves a deeper, specialized clean, including dedicated stain removal and professional steam ironing. It's ideal for delicate fabrics and garments requiring specific attention.

    Wash & Iron: This service provides a general yet thorough clean using commercial detergents and special oil emulsifiers, effective at removing everyday grime and sweat stains. While a high-quality steam iron finish is included, it does not involve specific, targeted stain removal for tougher marks.

    For a comprehensive breakdown of rates for all our services, please visit our dedicated Price List page.